POLICY
THE COLLECTION OF BEADED OBJECTS ARE MADE WITH INTENTIONAL SLOW MOVEMENT. SOMEWHAT MEDITATIVE IN PRACTICE THESE PIECES REQUIRE A CERTAIN AMOUNT OF STILLNESS TO BE CREATED. BEING SLOW IS A QUALITY OBSERVED AS BEING PART OF THE CREATIVE PROCESS. EVERY BEADED ITEM IS MADE WITH GREAT CARE BY HAND.
IF YOU’RE INTERESTED IN RECEIVING A CUSTOM EDITION PLEASE EMAIL: info@kerriestarling.com
US DOMESTIC SHIPMENTS
PLEASE ALLOW 3-5 BUSINESS DAYS FOR ARRIVAL. ALL ORDERS ARE MAILED VIA US POSTAL SERVICE, PRIORITY MAIL. ORDERS PLACED ON SATURDAY, SUNDAY OR NATIONAL HOLIDAYS WILL BE PROCESSED ON THE FOLLOWING BUSINESS DAY.
INTERNATIONAL SHIPMENTS
INTERNATIONAL SHIPMENTS ARE SHIPPED VIA DHL WORLDWIDE EXPRESS OR OTHER INTERNATIONAL OPTIONS FROM USPS.
DUTIES AND TAXES ARE NOT INCLUDED IN THE TOTAL AT CHECKOUT. THEY ARE DETERMINED BY THE CUSTOMS AGENCY WITHIN THE DESTINATION COUNTRY. ALTHOUGH CHARGES ARE NOT ALWAYS INCURRED, ASSESSMENT OF DUTIES AND TAXES WILL BE BASED ON THE VALUE OF THE ORDER AND THE TAX-FREE THRESHOLD, IF IT EXISTS, FOR GOODS IMPORTED INTO THE DESTINATION COUNTRY. PAYMENT OF ANY DUTIES AND IMPORT TAXES IS THE RESPONSIBILITY OF THE RECIPIENT, AND THESE FEES ARE COLLECTED AT THE TIME OF DELIVERY.
IF YOUR COUNTRY IS NOT AVAILABLE TO SHIP TO, PLEASE EMAIL: info@kerriestarling.com
DUE TO THE HIGH COST OF SHIPPING, ALL INTERNATIONAL ORDERS AND ORDERS TO U.S. TERRITORIES ARE FINAL SALE.
RETURNS
RETURNS OF ITEMS MAY BE MADE WITHIN 10 DAYS OF RECEIVING A PIECE PURCHASED DIRECTLY.
IF YOU WISH TO RETURN A PIECE, IT MUST BE UNDAMAGED, UNUSED AND IN CLEAN CONDITION.
PLEASE EMAIL info@kerriestarling.com TO CONFIRM YOU ARE RETURNING AN ITEM AND UPON SHIPPING PLEASE SEND YOUR TRACKING NUMBER.
ONCE AN ORDER HAS SHIPPED, KERRIE STARLING STUDIO RESERVES THE RIGHT TO REFUSE ANY PRICE ADJUSTMENTS.
POSTAGE COSTS ARE NOT REFUNDABLE.
KERRIE STARLING STUDIO IS NOT RESPONSIBLE FOR DUTY REIMBURSEMENT IN THE CASE OF INTERNATIONAL SHIPMENTS.
YOUR REFUND WILL BE CREDITED TO THE SAME CARD USED TO MAKE THE ORIGINAL PURCHASE.